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If you would like an exact color match please include desired colors in PMS form rather than CMYK or RGB. All artwork without exact PMS colors will be matched as closely as possible but exact color matching is not guaranteed. Extra charges may apply for PMS color matching. If no specific colors are specified stock ink colors will be used at no additional charge.
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| » Artwork Requirements |
Prefered Image Formats .EPS, .AI, .CDR (Vector format with fonts converted to outlines or curves)
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| » Sending Artwork |
Please try to send black & white vector/print ready artwork created by one of the following programs: Adobe Illustrator, or Corel Draw. Popular vector format file extensions include: .ai, .cdr, .eps (Adobe Photoshop .eps files are not in vector form). If you are sending artwork in the following formats, .jpg, .gif, .bmp, .tif, or a Photoshop generated .eps file. Not sending vector/print ready artwork may delay your order. If sending vector/print ready artwork (.ai, .cdr, .eps) with embedded fonts please be sure that all fonts are converted to curves or outlines to avoid any font substitution. If sending raster artwork (.jpg, .gif, .bmp, .tif, or a Photoshop generated .eps file) with embedded fonts please specify the font used so we can recreate text accurately. If you would like us to try and match the embedded font please specify in the comments.
Unique Fonts: We have many fonts installed in our system that we are able to use upon request. If a specific font is requested that we do not have on file please have a copy of the font requested emailed.
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| » Vectored Artwork |
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Most of our products require vector artwork to ensure a high quality and satisfactory imprint. Word processors and spreadsheet or presentation applications, although suitable for creating files for office or Internet use, are not recommended for creating digital art for print. Microsoft Office applications are included in this group. In some cases, however, such files may be converted so as to enable use.
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IMPRINTING METHODS |
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There are many different ways to imprint your name or logo onto our many promotional products. Some popular methods are screen printing, laser engraving, and heat stamping. You'll find the standard imprint method for specific products listed in each item's description, along with the imprint colors available for that item. Please take a moment to learn more about the various imprint methods we offer. If you have questions, you're always welcome to contact us for more information. At Best Promotions Inc our goal is to provide a quality product with the best service around.
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| » Screen Printing |
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Screen printing is arguably the most versatile of all printing processes. It can be used to print on a wide variety of substrates, including paper, paperboard, plastics, glass, metals, fabrics, and many other materials including paper, plastics, glass, metals, nylon and cotton. Some common products from the screen printing industry include posters, labels, decals, signage, and all types of textiles and electronic circuit boards. The advantage of screen printing over other print processes is that the press can print on substrates of any shape, thickness and size.
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| » Laser Engraving |
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Laser engraving is the practice of using lasers to engrave, etch, or mark an object. The technique can be very technical and complex, and often a computer system is used to drive the movements of the laser head. Despite this complexity, very precise and clean engravings can be achieved at a high rate. The technique does not involve tool bits which contact the engraving surface and wear out. This is considered an advantage over alternative engraving technologies where bit heads have to be replaced regularly.
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| » Heat Stamping |
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Heat stamping or hot stamping is a process in which an engraved image mold, hot stamping die or type, is heated then forced down against a product with a colored marking foil sandwiched in between. The area where the die cast mold meets the product is where the ink from the foil is left behind.
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| » Debossing |
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While embossing raises the surfaces of materials, debossing works in reverse, pushing the surfaces of materials inward via a heat-pressing process. Often used for logos and titles, debossing enhances the appearance of your products by adding 3-dimensional depth. This technique can successfully be used to give your product that much sought after eye-catching appeal.
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| » Embossing |
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A highly decorative technique, embossing raises surfaces to transform ordinary, flat and lifeless material into uniquely contoured, 3-dimensional patterns. Most often used on letterhead, business cards, certificates and logos, embossing enhances any design, giving your product a look of sophistication and style.
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CA Prop 65 Warning: “The materials used as colored decoration on the exterior of this product contain lead and/or cadmium, chemicals known to the state of California to cause birth defects or other reproductive harm. The lead and/or cadmium levels in drink ware products sold at any Best Promotions Inc. company store comply with FDA standards. California Proposition 65 requires special product labeling for products containing certain chemicals known to the state of California to cause cancer, birth defects or other reproductive harm if the product will expose the consumer to such chemicals.”
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SHIPPING |
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| » Shipment |
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All orders are shipped via UPS GROUND (unless otherwise specified) using the carrier of our choice. We make every effort possible to ship your order by the most economical method available to meet your due date. Rest assured that we do not add inflated handling fees like some of our competitors. Orders of excessive size or weight may be shipped via common carrier (freight line); you will be notified if this is necessary.
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| » Time Taken |
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All orders are shipped direct to you from the manufacturer. We typically provide tracking information within 24 hours of shipment. Best Promotions Inc is not responsible for shipping delays or loss of goods caused by the carrier, customs departments, or any other outside influence. All merchandise becomes the property of the purchaser at the time of shipment.
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| » If you have Questions |
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We ship from various manufacturing facilities throughout the United States. If your order contains multiple items, these items may arrive in separate shipments. If you have further questions or concerns regarding shipping, please don't hesitate to contact Best Promotions Inc for assistance. Please be advised that we are unable to ship to PO or APO boxes at this time. For international orders, please contact us.
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PRIVACY POLICY |
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| » Use of Data Collected |
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We at Best Promotions Inc respect your privacy with the highest regards. Any data collected on our site is done so on a secure server, which is perfectly safe to pass sensitive information to and from. The data, when collected, is only reused to allow you to be aware of any specials, promotions, or order correspondence necessary to enable us to provide you with the best shopping experience possible.
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| » Correspondence |
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You may choose not to receive periodic emails. We encourage you to check the box to receive promotions, new products, and services from Best Promotions Inc. In the case you do not wish to receive any more emails, you can take your name off of our mail list at anytime by simply clicking a link provided on emails sent to you.
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| » Questions |
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If you have any questions about our privacy policy, or just do not wish to enter information online, please feel free to call us.
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RETURN POLICY |
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| » For Defective Merchandise |
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Except in the case of manufacturing defects, we are unable to accept returns on personalized promotional items. Please check your order for defects immediately upon arrival, as there are absolutely no returns after 30 days from receipt of order. In the event that you receive defective merchandise (defects unrelated to imprint), please contact us immediately and we will work diligently to resolve the issue.
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| » For Imprint Errors |
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Orders with imprint errors or incorrect products will be reproduced free of charge. We will also arrange for pickup of the misprinted items at no cost to you.
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PROOFS |
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Virtual proofs may be requested. Extra charges may apply for additional proofs. Virtual proofs will be sent in black and white unless imprint is multi color or specific PMS colors are provided. Please allow up to 36 hours for virtual proofs if requested.
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A pre-production proof, which as an actual sample of the item you are ordering with your imprint, is available for most products. This is recommended when time allows. Upon approval of the pre-production proof, your items will be manufactured with standard production time. Pre-production proofs typically incur setup costs in addition to the cost of the item, and can add an additional 5-10 business days to the ordering process to allow for factory setup, production and shipping. Please contact us if you would like to request a pre-production proof.
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TRADEMARKS |
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| » Copyrighted Images |
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All logos and trademarks shown on products on our website appear solely for illustrative purposes. Our use of the logos or copyrighted material held by other companies is not meant in any way to imply that Best Promotions Inc owns the rights to those images. As such, we will not reproduce products featuring copyrighted text or images for any purchaser without expressed permission from the owner of the copyrighted material.
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| » Legal Rights and Authorities |
Any customer placing an order with Best Promotions Inc represents that they have the legal right and authority to use any intellectual property they submit as it pertains to its application to promotional products. The customer is liable for any copyright infringement issues which may arise from their inappropriate use of intellectual property. Best Promotions Inc will not be held responsible for the unauthorized use of any trademark, logo, or copyrighted text that is applied to any of the promotional products we sell.
In addition, the entire content of the Best Promotions Inc website is owned and copyright protected by Best Promotions Inc. Our website and its contents may be used as a shopping resource for non-commercial use only.
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SITE INFORMATION |
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| » Price Changes |
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While we make every effort to keep our site up to date, occasionally market conditions may cause product pricing to change. All pricing is subject to change at any time, and we reserve the right to make such changes as necessary. In the event that the price on an item you order differs from the currently published web price, we will notify you of the updated pricing or assist you with finding a comparable product to better meet your budgetary needs.
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| » Product Images |
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We strive to provide clear, accurate product images to assist you with your purchase. Please be aware that computer monitors display color differently, and the photos and color swatches shown are not in any way guaranteed to precisely replicate the actual product. It is always advisable to evaluate an actual sample of the product when possible.
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CANCELLATIONS |
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After your order and artwork has been approved, we submit it to the factory for printing. We understand that occasionally a situation may arise where a change needs to be made after art approval. Should this occur, we will do our best to notify the factory of the change before production begins. You may incur setup fees if your merchandise has entered the production process. Unfortunately, we are unable to cancel or change your order once production has begun. Should you no longer require your ordered materials after production, you will be liable for the full cost of the items.
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RUSH ORDERS |
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